Given the large number of Beneficiary Organisations (BO) that require assistance, compared with the limited resources available to FoodBank SA to assist them, the following criteria was developed to ensure that the neediest and most credible beneficiary organisations are assisted, thereby safeguarding that the support will reach the intended recipients – the food insecure poor. The criteria for assistance to BOs may be reviewed and / or amended from time to time.


1. Absolute requirements: Criteria which must be adhered to, in order to qualify for assistance from FoodBank SA.
2. Preferential requirements: Criteria that is advantageous, but not essential. Preference will be given to BOs that meet this criteria.

1. Compulsory Criteria

  • NPO must have a current NPO registration number and certificate.
  • NPO must have a Constitution and Governing Board. A list of all Board members and their contact details is required.
  • NPO must have a verifiable physical location from which it operates.
  • NPO must have an email address in the name of the organisation, and contactable telephone and cellular phone details.
  • NPO must have a bank account in the name of the organisation.
  • NPO must demonstrate that their financial position is such that it requires assistance from FoodBank SA.
  • NPO must be operating for at least 12 months from date of registration, and have a proven track record.
  • NPO must provide letters of endorsement from 3 credible community organisations from the area.
  • NPO must have a daily feeding program operating at least 4 days per week.
  • NPO must adhere to all statutory requirements in relation to food safety, health safety, hygiene etc.
  • NPO must keep proper daily records of their beneficiaries.
  • NPO must submit a quarterly report to FoodBank SA, reporting on activities, beneficiaries assisted etc.
  • NPO must have the necessary equipment and utensils needed for the preparation of food, in relation to the beneficiary population served.
  • NPO may not discriminate against any person on the basis of race, nationality, religion, political affiliation etc.
    NPO may not sell, exchange, or barter any donated food.
  • NPO may not donate food received from FoodBank SA to any other person or organisation, unless permission has been granted by FoodBank SA in writing.
  • NPO must adhere to FoodBank SA’s Minimum Food Handling Requirements.
  • NPO must keep proper record of all food received, including delivery notes, correspondence, BO fees paid etc.
    NPO must attend meetings when required to do so.
  • NPO must be willing to allow FoodBank SA to make unannounced visits to inspect its premises and records at any reasonable time.

2. Preferential Criteria

  • NPO with a Public Benefit Organisation (PBO) number.
  • NPO that has been operating for more than 3 years.
  • NPO situated in a poverty nodal area.
  • NPO offering skills training, empowerment, income-generating or similar developmental program.
  • NPO that operates a Social Enterprise.
  • NPO offering programs that offer self-sustainability and independence, and community ownership.
  • NPO that has at least 5 permanent staff members.
  • NPO that has specific indicators that monitor performance and progress.
  • NPO that provides Annual Financial Statements by independent auditors.


  • Training / Skills Development Centre’s.
  • Disaster Relief Organisations.
  • Organisations assisting the unemployed.
  • Primary Schools; Secondary Schools; Special-needs schools not receiving any form of government subsidy for nutrition.
  • Community-owned Early Childhood Development Centre’s / Community Crèches – awaiting registration with DSD, and serving 50 or more children.
  • Care Facilities / Centre’s:
    a) Orphans and vulnerable children
    b) Aged care
    c) Frail care
    d) Disabled care
    e) Special-needs care
    f) Rehabilitation
    g) Nutrition Centre / Community Kitchen
    h) Abused / vulnerable women
    i) Homeless care


FoodBank SA discourages the use of our donated food for making up food parcels because of the requirements needed to verify recipients. In exceptional cases, where FoodBank SA may allow its donated food to be used for this purpose, the following additional criteria will apply:

1. The BO must keep a list of the specific beneficiaries that receive the food parcel. This includes, details of their names and surnames, addresses, identity numbers, the reasons for the assistance, and the frequency.
2. The BO must keep a record of the specific contents of the food parcel given to each recipient. The contents must be typed on a form, and the recipient must sign for this. A copy of this form must be placed in the regularly updated FoodBank SA file.
3. A FoodBank SA representative must be allowed to pay unannounced visits to randomly selected recipients, to verify that they exist, and to make a determination re qualification.


BO membership is renewed annually, in March. FoodBank SA may remove existing BOs and add new BOs at its own discretion.


FoodBank SA may remove member BOs should they receive assistance for more than 3 consecutive years, or where BOs are found to have sufficient resources to sustain their own operations and activities. FoodBank SA may also remove BOs that contravene any FoodBank SA or statutory requirements.

Apply Now